How To Cancel PCH Intelius Subscription

PCH Intelius is a recommended source for obtaining background information on individuals and properties. Founded in January 2003 by Naveen Jain and based in Seattle, Washington, Intelius.com provides comprehensive background checks and reverse phone lookups to help users verify identities and access relevant information. Under the leadership of CEO and President Abani Heller, the platform is recognized for its reliability, earning accolades such as the Best Background Check Service from Top 10 Reviews in 2017 and a 4.5-star rating from BackgroundCheck.org.

For those who are concerned about unknown callers or texts, Intelius offers subscription-based background search tools. If you decide you no longer need your membership, canceling is straightforward.

Intelius specializes in delivering detailed background reports using its proprietary search technology. Whether you’re conducting an address search or a full background check, Intelius provides unique features designed to enhance your experience. Whether for personal safety or professional purposes, Intelius equips you with the information you need to make informed decisions.

What Is PCH Intelius and How Does It Work?

Intelius is a service that allows people to run background checks on other individuals. It’s based in Seattle, Washington, and was founded in 2003 by Naveen Jain. This company is known for offering services like people searches, reverse phone lookups, and address searches.

Here’s how it works: You enter someone’s name, phone number, or address into the Intelius search bar, and the website pulls up details about that person. This could include their full name, age, current address, past addresses, and even criminal records. People use Intelius for many reasons, such as to check out new neighbors, verify the background of someone they met online, or even investigate unknown callers.

Why People Use PCH Intelius

Intelius is very useful when you need to verify someone’s identity or learn more about them. For example, if you are receiving strange calls from an unknown number, you can use Intelius to find out who is calling you. The service also helps if you want to check someone’s address or verify the history of a property.

Some of the most common reasons why people use Intelius include:

• Background Checks: Learn more about someone’s past, such as their criminal history.
• Phone Lookup: Find out who owns a phone number that’s been calling you.
• Address Search: Look up information about a specific address, such as the people who live there.

PCH Intelius Subscription: Plans and Pricing Breakdown

To use Intelius regularly, you need to sign up for a subscription. Intelius offers different plans depending on what kind of information you need. Here’s a breakdown of the main subscription plans:

Subscription Plan	Features	Monthly Fee	Trial Cost
People Search	Unlimited person and address reports.	$24.86/month	No trial available
Reverse Phone Lookup + People Search	Unlimited phone, person, and address reports, including owner photos.	$34.95/month	$0.95 for 6 days
Address Lookup + People Search	Unlimited address and person reports, plus information on neighboring areas and demographics.	$29.78/month	$0.95 for 7 days

These subscription plans are designed to suit different needs. For example, if you just want basic information like addresses or phone numbers, the People Search plan might be enough. But if you need more detailed information, like owner photos or background details about phone numbers, the Reverse Phone Lookup + People Search plan is better, though it costs more.

Is PCH Intelius Subscription Worth It?

Before we dive into how to cancel your subscription, you might wonder, “Is Intelius really worth it?” The answer depends on your needs.

Intelius provides a lot of valuable information, but it has some drawbacks too. Many users have reported that the data they get is not always accurate. Imagine paying for a full background check and finding out that some of the information is wrong. That can be very frustrating, especially if you need accurate details to make important decisions.

Another issue is that the prices can be a bit misleading. You might see a low price when you sign up, but later on, extra fees may appear. This can make the service more expensive than you first thought. If this has happened to you, it might be one of the reasons you want to cancel your Intelius subscription.

Reasons to Cancel Your Intelius Subscription

Here are some common reasons why people decide to cancel their Intelius subscriptions:

1. Inaccurate Information: Some users have reported that the information they received was either outdated or incorrect. For example, the address might be old, or criminal records might not show up accurately.
   
2. Extra Fees: While Intelius offers trial plans, many customers have said that they were charged more than they expected once the trial was over. Some people even felt that the service wasn’t worth the higher price.
   
3. Hidden Charges: Several users have noticed hidden fees that weren’t clear when they first signed up. This can make the service feel more expensive than it should be.
   
4. No Longer Needed: Maybe you signed up for Intelius because you needed it for a specific reason, like checking someone’s background. But now that you’ve found the information you were looking for, you no longer need the subscription.

If you’ve experienced any of these issues, canceling your subscription might be the best option for you. Luckily, canceling is easy once you know what to do.

How To Cancel PCH Intelius Subscription (Step by Step)

Now that you’ve decided to cancel, there are two main ways to do it: online or by phone. Below, I’ll explain both methods in detail so you can choose the one that works best for you.

Cancel PCH Intelius Subscription Online

Here are the steps to cancel your Intelius subscription through their website:

1. Log into Your Intelius Account: First, go to the Intelius website and sign in using your username and password. Make sure you’re logging into the correct account that has the subscription you want to cancel.
   
2. Go to ‘My Account’: Once you’ve logged in, find the section labeled “My Account.” This will have all the details about your subscription plan.
   
3. Click on ‘Membership Settings’: In the “My Account” section, look for the Membership Settings option. This is where you’ll find information about your current subscription.
   
4. Cancel Subscription: Now, you should see an option to Cancel Subscription. Click on it, and you’ll be taken to a confirmation page.
   
5. Complete the Cancellation: You’ll need to answer a few questions about why you’re canceling. After answering the questions, click Confirm Cancellation to finish the process.
   
6. Check for a Confirmation Email: Once you’ve completed the steps, you should receive a confirmation email from Intelius. This email will confirm that your subscription has been canceled.

By following these steps, you can easily cancel your subscription online. Make sure to double-check that you received the confirmation email, so you know the process is complete.

Cancel PCH Intelius Subscription by Phone 

If you prefer to talk to someone directly, you can cancel your subscription by calling Intelius customer support. Here’s how:

1. Call Intelius Customer Service: Dial 888-445-2727 to reach Intelius’s customer support team. Make sure you have your account details ready before you call. This includes your membership ID, full name, and contact information.
   
2. Request Cancellation: When you’re connected to a customer service representative, let them know that you want to cancel your subscription. Be prepared to answer some questions about why you’re canceling.
   
3. Provide Account Information: The representative will ask for some details to verify your identity. This could include your name, membership ID, or phone number. Make sure you provide accurate information so they can locate your account.
   
4. Ask for a Confirmation Email: Once the representative has processed your cancellation, ask them to send you a confirmation email. This will serve as proof that your membership has been canceled.
   
5. Double-Check Your Account: After a few days, check your email and your bank account to ensure that you’re no longer being charged for the subscription.

Canceling by phone is a good option if you want to make sure everything is handled directly and quickly.

Final Thoughts on Canceling PCH Intelius Subscription

Canceling a subscription can sometimes feel like a hassle, but Intelius makes it relatively easy. Whether you cancel online or by phone, the process is straightforward as long as you follow the right steps.

Remember, if Intelius isn’t giving you the information you need or is costing more than you expected, it’s okay to cancel. There are other services out there that might better meet your needs.

If you decide to cancel, just be sure to follow up and make sure everything goes through correctly. That way, you won’t be surprised by any extra charges later on.

Frequently Asked Questions (FAQ’s)

What Does the PCH Intelius Charge Mean?

If you notice a charge from Intelius on your account, it’s likely from using one of their services. For example, their People Search service costs $0.95 for a trial. If the charge doesn’t match what you expected, you can contact their support team for help.

How Can I Contact Intelius Customer Support?

You can reach Intelius Customer Support in a couple of ways:

• Email: Send an email to support@mailer.intelius.com and explain your issue.
• Phone: Call 888-245-1655 to speak with a customer service representative.

Can I Get a Refund from Intelius?

If you’re not happy with the service, you can request a refund by calling 888-245-1655. Keep in mind that refunds are only available once per subscription plan. It can take up to 30 days for the refund to be processed.

Why Am I Still Being Charged by Intelius?

Intelius subscriptions are set to auto-renew, which means they will keep charging you until you cancel. To stop the charges, make sure to cancel your subscription through their website or by calling customer service.