How To Cancel NeighborWho Subscription? 

Munesh Satyani

My cousin’s last task was to gather data from residents for her project on Environmental Impact Assessment (EIA). She signed up for NeighborWho to help her with this, but now that her project is finished, she needs to cancel the subscription. I told her about how helpful this service is, as it provides information about property ownership and current tenants. Thanks to NeighborWho, she got all the information she needed in one place, without having to visit different websites or government offices.

NeighborWho collects data from public sources, like government records, and combines it into easy-to-read reports. These reports include details like the property owner’s name (even past owners), mailing address, estimated property value, and past sales history. People like my cousin, or organizations that work with the U.S. government, usually need this kind of information. But honestly, most people wouldn’t want to pay $27 a month when they could just knock on their neighbor’s door and ask!

If you’ve finished using NeighborWho and don’t need it anymore, it’s time to cancel your subscription and save some money. The process is easy and there are 3-4 ways to do it. I’ve listed the steps below, so you can pick the one that works best for you and get it done quickly.

How Does NeighborWho Works? NeighborWho Subscription Plans And Charges

How Does NeighborWho Works? NeighborWho Subscription Plans And Charges

NeighborWho helps people find important information about others and their properties. It gives a short report that includes trusted public records and contact details. This information can be useful for estate agents who need to quickly reach out to property owners or clients. To use NeighborWho, you just need to type a person’s name on the website. After that, you can find their address, phone numbers, and other important information. You can also search using details like email addresses or phone numbers.

Subscription PlanChargesMonthly Cost
Monthly Plan$26.89 for 1 month$26.89
Quarterly Plan$52.44 for 3 months$17.48

NeighborWho offers two subscription plans. The first one is the Monthly Plan, which costs $26.89 for one month. The second option is the Quarterly Plan, which costs $52.44 for three months. If you choose the quarterly plan, it comes out to about $17.48 per month, saving you $8 compared to paying monthly.

Both plans have the same great features. You can get unlimited background reports, phone numbers, email addresses, and fast searches. This way, you can easily find the information you need without any hassle.

How Do I Cancel My NeighborWho Subscription?

How Do I Cancel My NeighborWho Subscription?

You can cancel your NeighborWho subscription easily by using email or by calling customer support. Let’s go through both methods.

Cancel NeighborWho Subscription via Email

  1. Open your email: Use the email account you used to sign up for NeighborWho.
  2. Write a new email: In the subject line, type “Cancel Subscription.” This helps the team see your request quickly.
  3. Explain your request: Write a few sentences saying you want to cancel your subscription. You can also include a simple reason why you want to cancel.
  4. Add your details: Make sure to include your name, billing address, and any details about your subscription.
  5. Ask for a confirmation: You can ask them to send you a confirmation email once your subscription is canceled.
  6. Send the email: Send your email to support@neighborwho.com.

Cancel NeighborWho Subscription via Phone Call

Another easy way to cancel is by calling NeighborWho’s customer service. Just follow these steps:

  1. Call the Customer Service number: Dial 855-904-6470 from the phone you used to sign up.
  2. Talk to a representative: When someone answers, tell them you want to cancel your subscription.
  3. Have your information ready: Make sure you know your account details, like your name and subscription information.
  4. Ask for a confirmation: Request a confirmation message for your cancellation so you have proof of your request.

How to Cancel NeighborWho Subscription Through BeenVerified

How to Cancel NeighborWho Subscription Through BeenVerified

NeighborWho works with a company called BeenVerified, which is another service that collects data. If you want to cancel your NeighborWho subscription, you can do it through BeenVerified’s opt-out process. This will automatically cancel your subscription with both NeighborWho and BeenVerified.

Steps to Opt-Out Through BeenVerified:

  1. Visit the BeenVerified Opt-Out Page: Go to this link: BeenVerified Opt-Out Page.
  2. Follow the On-Screen Steps: Read the instructions on the page to submit your opt-out request.
  3. Enter Your Information: You will need to fill in your name and state, then search for your listing to find your information.
  4. Check Your Email: After submitting your request, you’ll get a confirmation email sent to the email address you used.
  5. Verify Your Request: You will need to click the link in the email to confirm that you really want to opt out.

Note: It may take BeenVerified 24 to 72 hours to process your request.

How to Remove Yourself From NeighborWho: Delete Your NeighborWho Account

How to Remove Yourself From NeighborWho: Delete Your NeighborWho Account

To delete your NeighborWho account, log in to the website and navigate to your account settings. Look for an option to delete your account; if you can’t find it, check the help section or contact customer support to request deletion. Once your request is processed, you’ll receive a confirmation email. Remember to back up any important information, as deletion is usually irreversible.

If you have unsubscribed from NeighborWho but still have an active account, you can follow these steps to delete your account:

  1. Visit NeighborWho’s Website: Go to the official NeighborWho website and search for your name by entering your first and last name.
  2. Find Your Information: Look for your listing in the search results and click on the arrow inside the box to select it.
  3. Enter Your Email: Provide your email address and verify it.
  4. Check Your Email: You will receive a confirmation email. Click the verify opt-out button in that email.
  5. Confirm Again: After clicking the link, you’ll be redirected to the NeighborWho website. Follow the instructions to confirm the deletion of your account.

How to Get a Refund From NeighborWho

How to Get a Refund From NeighborWho

To request a refund from NeighborWho, first review their refund policy on the website. Then, log into your account and check your transaction details. If eligible, contact customer support via email or their website, providing your account information and reason for the request. Keep an eye on your email for confirmation or further instructions, and act promptly, as refund requests are usually time-sensitive.

Finding information about NeighborWho’s refund policy can be a bit tricky. Here’s what I discovered based on my research and conversations with previous users:

  • No Clear Policy: NeighborWho doesn’t advertise a refund policy on their website. Many users have mentioned that the refund policy is not well explained.
  • Complaints About Charges: Some customers have reported that they disputed charges with their banks after NeighborWho did not cancel their subscriptions when requested. 
  • If you face a similar situation, it might be helpful to visit the Better Business Bureau (BBB) website and start the dispute process with your bank. Although it can take time, many consumers have had success with this approach.

Alternatives to NeighborWho

If you think NeighborWho is a bit pricey and you want other options for finding property information, there are several alternatives you can consider. Here’s a list that includes both free and paid options:

Free Public Record Websites

  • Government Websites: Many local and state government websites in the U.S. allow you to search for public records without any cost. You can find basic information like:
    • Owner names (both current and sometimes past owners)
    • Property addresses
    • Valuation and parcel information
  • Here are some resources to help you get started:
    • US Search: This website offers links to state and county record searches.
    • National Association of Counties: This site provides a directory of county government websites, many of which allow property record searches.
    • County Recorder’s Office Websites: Most counties have websites where you can search for property records in their database. This is a great way to find specific information for free!

Paid Alternatives With More Features

  • PropertyShark: This is a popular service in the U.S. that provides detailed property reports. These reports usually include:
    • Owner information
    • Historical sales data
    • Permits and tax history
    • Neighborhood statistics
  • This service is great for real estate professionals, agents, or investors who need in-depth property insights. Pricing varies based on the details and coverage area.
  • LexisNexis Real Estate: This option gives you comprehensive property reports that include:
    • Owner and lien information
    • Historical transactions
    • Market analysis
    • Environmental data
  • It’s ideal for serious real estate investors or appraisers who need detailed data. Subscription plans and prices vary depending on the level of access and information.
  • Whitepages Pro: This website offers details about property ownership, plus features to search for people, like their phone numbers and relatives. It’s helpful if you’re looking for both property and resident information. Different subscription plans are available with varying search allowances.

Real Estate Agent Services

  • Multiple Listing Service (MLS): If you are a real estate professional in the U.S., an MLS subscription gives you access to a lot of property data, including owner information (in some cases) and detailed property listings. This information is usually not available to the general public.

Conclusion

Keeping track of so many subscriptions can be a big waste of time, especially when you don’t even need them. Plus, they can cost you a lot of money! Every time you install a new app on your phone or computer, it usually asks you to sign up quickly and then subscribe. Most of these subscriptions start charging you after a free trial ends. 

FAQ’s

What is NeighborWho?

NeighborWho is an online service that provides access to public records and contact information, helping users find details about property owners and their properties.

How can I cancel my NeighborWho subscription?

You can cancel your NeighborWho subscription by sending an email to support@neighborwho.com or by calling their customer support number at 855-904-6470.

Can I get a refund from NeighborWho?

NeighborWho does not advertise a refund policy. Many users have reported issues with getting refunds, so it is recommended to contact your bank for assistance if needed.

Are there free alternatives to NeighborWho?

Yes! You can use government websites and public record databases to access property ownership information for free. Other paid alternatives like PropertyShark and Whitepages Pro are also available.

How do I delete my NeighborWho account?

To delete your NeighborWho account, search for your name on their website, verify your email, and follow the opt-out instructions sent to your inbox.

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